4 ms·
Mistakes, Humility and Brand
GiveWell displays the mistakes they've made on their website - http://www.givewell.org/about/shortcomings.
1) I admire the transparency and humility.
2) I'm not too confident and I don't really know (because this stuff is complicated), but I sense that this is a brilliant branding move. a) I think it establishes a trust with users. b) I think it makes users feel more comfortable and motivated to submit feedback and start a dialog.
Perhaps more companies should do this.