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>so more false positives, but less spam in the inbox This is a pretty strong understatement. The spam filter in gmail is incredibly aggressive. My secondary em
by drzaiusapelord 12y ago
>so more false positives, but less spam in the inbox
This is a pretty strong understatement. The spam filter in gmail is incredibly aggressive. My secondary email is a gmail account and anytime I have a registration email from a service or anything with a couple URLs in it, it goes straight to spam. Meanwhile, the product we use at work is tons smarter, but gives the occasional spam into the inbox.
I guess someone at google decided that people seem happier when there's no spam in their inbox. People seem to drop 20 IQ points when they see spam. They either instantly rage about it or send the email to the helpdesk demanding an explanation on how someone dared email them something they weren't interested in. Its a bizarre behavior. Yet, when they're forced to fish through a spam folder or an anti-spam web interface, they seem to mind that less. Which is bizarre as its tons more work.
I think the guys at gmail realized this and just erred on the side of caution by giving people as much as a clean inbox as they can handle. Even if they don't like it, who are they going to complain to? Google? Who at google gives two shits and even if someone did, how could your reach them, and if you did who has the power to change policy? Meanwhile if you run mail servers, you get complaints about how your email goes into spam, even when you have all your DNS ducks in a row and have a good reputation. When you tell gmail users to talk to google about it, they scoff and tell you to piss off.