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Gmail is awful regarding false positives. People discount it because: a) it's a free service; b) false negatives are more frequent and thus more annoying. What
by sergiosgc 12y ago
Gmail is awful regarding false positives. People discount it because: a) it's a free service; b) false negatives are more frequent and thus more annoying.
What is difficult in spam classification is having no false negatives and no false positives. Any decent CS graduate can create a spam classification system with no false negatives given the leeway to introduce false positives. That's what Gmail did.
- lucb1e 12y ago> b) false negatives are more frequent and thus more annoying. I think this is the case for the user. For the sender it's a major issue and a huge annoyance, but you don't measure user satisfaction by asking senders.