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it's their problem Isn't that the point of the article? That you are offloading work onto the peopel you ostensibly want to get in touch with you? (I'm not sa
by raganwald 17y ago
it's their problem
Isn't that the point of the article? That you are offloading work onto the peopel you ostensibly want to get in touch with you?
(I'm not saying it's wrong for you to do so, just that your statement seems to line up perfectly with the author's premise that obfuscating your email address is taking your problem and making it their problem).
- RiderOfGiraffes 17y agoThe author suggests that using a form makes the problem go away. My experience says that people who can't de-obfuscate an email address frequently can't type their return address correctly. The obfuscated address gives them feedback in the form of a bounced email, and thereby gives a recovery mode. The incorrect return address in the form gives no recovery mode at all. To me, that's conclusive proof that the form is worse than the obfuscated address. Further, there's a balance to be achieved. I've analysed the types of people I want to contact me, and of those who can't work out my address there are two types. One type is those that I really don't care about - nuisance, spam, content-free, or time-wasters. The others that I do care about usually have a different route to me, one that's specifically tailored to them and made as easy as possible. That one has a specially designed anti-spam measure built into it.
- raganwald 17y agoI have to agree with your disdain for forms. I hope that when given the choic ebetween obfuscating an email address and providing a form, our response will be to improve our spam filtering and offer a plaintext mailto: link. Plaintext links have high usability. The mail is organized within the user's mail program where it can be retrieved, collated by subject, and so forth. It can be copied and pasted. It's the abslute best thing for them :-)
- pyre 17y agoHow many servers bounce email anymore as opposed to just 'blackhole'ing it so that spammers can't probe a domain for valid email addresses?