4 ms·
How can you measure your company culture?
- hbradleyf 12y agoWe can get close to measuring culture, but I don't think we'll truly ever be able to in a way that's valuable. Some companies use eNPS (employee net promoter score) to gauge overall happiness, and it is a good high-level indicator overtime and to see when it drops and spikes. But ultimately you're measuring happiness, and with this OneVest metric, you're focusing on retention; both get at the core of whether or not culture's doing its job but that doesn't really mean it's "measuring culture". Liked the perspective though, thanks for sharing this!
- mathattack 12y agoIt's hard to come up with a universal indicator, because different situations require different cultures. Examples: - Some companies have incubation models - small teams trying new things. If they work, they grow. If not, everyone leaves as things wind down. - Services heavy firms have higher turnover than pure product companies. (It's hard being a service employee) - Same with sales heavy cultures. - If you're a great employer in Des Moines (Iowa) you'll have less turnover than Silicon Valley. I love metrics, and struggle with this a lot. A couple signs: - Why do people leave? (Money? To become a teacher?) - Do you have to pay more than the competition? - How many of your A players recruit their best friends? - Do customers want to be employees? - Do ex-employees want to become customers? Very hard to benchmark!