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Ask HN: Apple screwed up our company’s name. How do I fix it?
We're based in Brazil and our name - MyTraining Serviços em Tecnologia da Informação - has two Portuguese characters in it that apparently are not supported by the app store. As a result, we are being listed by Apple with some crazy symbols in our name making us look buggy as you can see here:
http://i.imgur.com/cXzV0wp.jpg
Has anyone here passed through something similar or know a channel that I can use to sort this out with them? I’m not being lucky using Apple's regular channels for this so far.
[UPDATE] Found a way fix to the problem: just got off the phone with Apple support and we are going to change the "ç" for "c" and the "ã" for "a". It's good enough for me and it's going to be updated in 24 hours.
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- loumf 12y agoDoes your name work in a UILabel on an app? It's hard to believe they do something different than that. If not, try to find acceptable characters to use instead. This is more likely an iOS SDK bug than an AppStore one -- see if you can reproduce it in an app and open a Radar. I would not expect the AppStore support to care or really be able to help. [EDIT: quick test in latest Xcode beta -- looks fine] Another edit: look at this app https://itunes.apple.com/app/id940870961 https://itunes.apple.com/app/id940870961 Are you using literally the same character in your name?
- rl12345 12y agoYes it works in a UILabel on the app. The quick solution would be to change the name of the company but unfortunately we can't do that unless we legally change the name of the organization as well (I think). Thanks for showing me that app. We are using literally the same character in our name, I will try to get in touch with them.
- rl12345 12y agoFound a way fix to the problem: just got off the phone with Apple support and we are going to change the "ç" for "c" and the "ã" for "a". It's good enough for me and it's going to be updated in 24 hours.