> If you are a plumber, please don't tell me that you offer solutions. Please tell me you are a plumber so I don't have to get confused about what it is you are

> If you are a plumber, please don't tell me that you offer solutions. Please tell me you are a plumber so I don't have to get confused about what it is you are actually offering. This is a classic case of what happened in the pest termination industry. You have two types of terminating companies: the solution-based (a.k.a. recurring revenue) companies, and the one-shot companies that you pay to come kill the pests in your house. There's room in the world for both, depending on your specific desires and needs when you see a roach in your bedroom.