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Email, deliverability in particular, is a rabbit hole. Its easy enough to get it set up and "basically" working, but not. Basically, you're using in your favo
by sbov 12y ago
Email, deliverability in particular, is a rabbit hole.
Its easy enough to get it set up and "basically" working, but not. Basically, you're using in your favorite language's mail sending library to send an email out.
The next level is figuring out all the standards surrounding email that those third party systems know and implement for you. This will help deliverability, to a point.
Beyond that, once you hit enough volume, there's best practices should have always been doing but you learn from experience and need to abide by or else you're not getting anything through even though you do all the previously mentioned stuff.
If I were to develop an app with low amount of sent email, I would be okay with doing the above myself. But I'm also familiar with the process by now.
Beyond that, theres continuous monitoring of deliverability and reputation, tweaking your sending algorithms (you don't just send email as fast as you can generate them, right?), keeping up with how email providers are changing their rules over time, maintaining your relationship with people who work at major email providers, and more I probably never had to get into.
You can easily have a team of people dedicated to ensuring your email doesn't just end up in the spam folder, or being rejected outright.
- lost-theory 12y agoAgreed. That's why it might make sense to fight NIH on the general problem of sending emails, but to give into NIH when deciding to use an "external service to handle email drip campaigns" vs. building it in-house. That type of problem is much more specific to your needs and attempting to outsource it could cost you more time and complexity than it saves. Using an ESP for delivering email is a no brainer in most cases.
- mjrbrennan 12y agoEmail is a perfect example of a time where you should just leave the whole thing to someone else. It is such a headache to get right that the amount of hours spent trying to do so is just a waste. Better to focus on what your application actually does.