Magic reminds me of Path Talk (https://path.com/talk https://path.com/talk), which is more focused on places and probably has more room for automation & optimiz

Magic reminds me of Path Talk (https://path.com/talk https://path.com/talk), which is more focused on places and probably has more room for automation & optimizations, e.g. if many people ask for the price of a burger at place X, might as well display the answer in the FAQ of the place on Path Talk. Otherwise a real person picks up your question and texts you back in a while. The app can also expand by striking some deals with smaller merchants to handle the customer service part for them. The benefit I see from this is that you asynchronously ask for an answer and get texted back whenever, instead of waiting on the phone line.