It's a virtual assistant service. There are lots of those. The business model of such a service is they sell the labor of someone who solves problems for you,

It's a virtual assistant service. There are lots of those. The business model of such a service is they sell the labor of someone who solves problems for you, and charge you slightly more than it costs them to compensate the labor. Or in the case of this specific virtual assistant service called Magic, they have people who don't in fact solve problems for you, and charge some unspecified opaque amount of money.