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I couldn't agree more. I can only imagine the disconnect the author of this must feel. Author, whomever, this is great work. I can see it being very useful for

by joshmn 12y ago

I couldn't agree more. I can only imagine the disconnect the author of this must feel. Author, whomever, this is great work. I can see it being very useful for certain applications. Really nice, well-written and simple ruby gem too :)

MatthewB 12y ago
Thanks for the kind words:) Luckily, there weren't too many negative comments but I was happy to address their concerns. Can't make everyone happy (especially on the internet).
- joshmn 12y ago
  To make this really interesting, have you thought about making plugins/addons for, say, SalesForce/WHMCS/ZenDesk? A plugin there could easily allow this thing to skyrocket.