As a spokesperson of the company you may want to avoid a defensive tone. Let me translate that into something friendlier for you: "At Sonar, we offer a drop-i

As a spokesperson of the company you may want to avoid a defensive tone. Let me translate that into something friendlier for you: "At Sonar, we offer a drop-in javascript widget so you don't have to write code. Twilio is a more low-level solution." [edit] Thanks Matt, that's what I was looking for.