Any manager of a technical group who says open plans result in a better product or service are either (1) lying because "open" is cheaper (more bodies per squar

Any manager of a technical group who says open plans result in a better product or service are either (1) lying because "open" is cheaper (more bodies per square foot / meter), or (2) completely ignorant of the concept of concentration and focus, and therefore not competent management. My expectation is that the former is the most often case.