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First, they had an invite wall when I signed up. I was ~4000th in line, but they let me in anyway. This was their first mistake. The bigger problem is that the
by tghw 12y ago
First, they had an invite wall when I signed up. I was ~4000th in line, but they let me in anyway. This was their first mistake.
The bigger problem is that their service is just a simple middle man. They don't provide delivery services, they just choose which service to use. For the examples they gave (food delivery, grocery delivery, airline tickets), it's never going to be worth it to me to have them charge me an extra 25% to pick between the three services that will do that for me (Postmates, Instacart/Postmates, Hipmunk). What's more, SMS makes it more difficult to order. Postmates' interface is much better than trying to text an order in.
It's not that this is just an MVP. It's that this service really only takes away the decision of which other middle man to choose, and there's just not enough value there.
- bluedino 12y agoDo they just keep your CC # on file?
- calvin_c 12y agoThey use Square, so you set up a payment method attached to your phone number, and they use your phone number to check out.
- waterlesscloud 12y agoYou're just not the target market. I'm not either, but despite that I can easily see that their target market does actually exist.