Jeffrey Gitomer has a lot of good ideas (and a free weekly newsletter): http://www.gitomer.com/ http://www.gitomer.com/ You might find this helpful too: http

Jeffrey Gitomer has a lot of good ideas (and a free weekly newsletter): http://www.gitomer.com/ http://www.gitomer.com/ You might find this helpful too: http://www.amazon.com/Outfoxing-Small-Business-Owner-Relationship/dp/1593371578 http://www.amazon.com/Outfoxing-Small-Business-Owner-Relatio...