I'm not convinced "social media e-commerce" is a better way to sell. Blurring the lines between commerce and friendship creates false assumptions of trustworth

I'm not convinced "social media e-commerce" is a better way to sell. Blurring the lines between commerce and friendship creates false assumptions of trustworthiness. I've witnessed people walk into stores demanding discounts they saw on unofficial social media merchant accounts. Needless to say no sale was made and both parties were worse off. Ordering something as simple as a Raspberry Pi was a tedious process involving several emails and a walk to the bank. Very personal and yet utterly inefficient for everyone involved. There might be a great demand for a user friendly e-commerce app here.