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I'm now old and cynical enough to understand/believe that the world is run with laziness as the prime heuristic (with secondary heurisitc being "don't die/maint
by AceJohnny2 12y ago
I'm now old and cynical enough to understand/believe that the world is run with laziness as the prime heuristic (with secondary heurisitc being "don't die/maintain current level of comfort").
I agree that it's trivial to exploit, but I choose to believe that, in the general case, people/entities are lazier than they are evil. That said, laziness can be in the form of "not taking into account the externalities", which can be indistinguishable from actual malice (which I define as knowingly and/or willfully causing harm).
I still think Lenovo's behaviour in this case is that form of laziness, though my comment above means I'm on the fence.
- bztzt 12y agothoughtlessness and callousness are far more common sources of evil than either incompetence or malice strictly defined. "People who don't care if I live or I die".
- AceJohnny2 12y agoI realize now I've been mixing up "incompetence" "ignorance" and "laziness". I used "ignorance" in the maxim in my first comment where it's actually "incompetence", and then discussed "laziness" in my followup comment. Sorry. FWIW, I agree with you: I put thoughtlessness and callousness fall under the laziness umbrella.
- jjoonathan 12y agoI tend to suspect you're right about this being a case of malicious laziness. Once the engineers started protesting, middle management decided it was easier to feign ignorance of the problem and push on than to come up with a more legitimate value-add. Laziness-driven, but (I suspect) also entirely malicious in the sense that if you had given anyone in the room a choice between receiving a laptop with their crapware and a laptop without, they would have chosen the latter without the slightest bit of hesitation. Then again, I may be underestimating management's ability to drink their own kool-aid.