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But I would expect someone not to buy if they are expecting good support, and the vendor cannot offer that.
by noja 12y ago
But I would expect someone not to buy if they are expecting good support, and the vendor cannot offer that.
- Alupis 12y ago> after sending a technician out three times to replace the logic board. Seems like that is premium support. Lenovo only does that if you pay the upgraded support fee and have a business model laptop. Most have to mail their laptop to the depot and wait 1-2 weeks to get it back... then discover the original problem wasn't fixed. In my experience, Dell's support is pretty good.
- avn2109 12y agoToday is not a good day to extoll Lenovo's benefits :\