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It still strikes me how Google Apps users, who actually pay for GMail & Co., are always the last ones to get the new stuff.
by hobo_mark 12y ago
It still strikes me how Google Apps users, who actually pay for GMail & Co., are always the last ones to get the new stuff.
- CSDude 12y agoWell they test it on the free users, and give the Apps users a more stable version later.
- buro9 12y agoSome things have just never arrived for paying customers. Such as Google Now for Apps users, which would make more sense for things like travel reminders as most of my travel is business related.
- blfr 12y agoGoogle Now works for Apps users. It just has a limited feature set from what I gather, which is even weirder.
- riyadparvez 12y agoWhy is it weird? You can't simply mine the private data of paying customers which is needed for Google Now.
- blfr 12y agoWhy not? They could just make it opt-in through the admin console like almost everything else that companies might not need/want (Youtube, G+).
- acdha 12y agoThey already allow Google Apps admins to control whether Google Labs or experiments are available, not to mention specific controls about the various other apps. This could be handled exactly the same way to allow domain admins to control whether users can use Inbox.
- frogpelt 12y agoThis is opposite from the way car companies do it. They test new ideas and features on the luxury brands and then roll them out to the mass market brands later at lower prices.
- eli 12y agoIsn't there a checkbox in the Apps admin to opt in to get features earlier?
- Someone1234 12y agoYes, however that is just getting Google App features earlier. So if a product isn't in the GApps pipeline you won't get it, opt in or not.
- Navarr 12y agoInbox has declared since day 1 they plan to come to GApps. No idea what the hold up is. They dodged my question asking about the challenges during the AMA. (I think they chose not to answer it at all)
- jakebasile 12y agoThis is a source of frustration for me. I like the idea of Google Now, but as an Apps user, it is almost worthless as you cannot use Gmail cards. Gmail cards are the source of interesting things like flight status, package tracking, etc. Even more, I routinely have issues where upcoming appointments don't show up although I do not know if that is caused by being an Apps user. I truly don't get the delay on both Inbox and Now - are the backend Gmail systems completely different? If it's just a worry that "enterprise won't like it," why not allow it to be turned on/off from the Admin console like so many other things?
- kyrra 12y agoMy guess: data for their Apps customers are backed by completely different set of servers/infrastructure. This probably allows them to tell large potential customers that if GMail proper is ever hacked, their data would be safe (as it's part of some different system). It may also give them extra time to pen test new systems to make sure it isn't hackable before deploying it to the people that do trust it with their company's email.
- jakebasile 12y agoThat's feasible. It still strikes me as odd that even if Apps Gmail is indeed on different infrastructure that it would have a completely different API. All other Gmail clients (web,app,etc) work on Apps Gmail, in addition to vanilla IMAP. I'd feel a lot better if they'd just explain what the hold up was, or if they don't plan on expanding to Apps customers. I'd be disappointed but at least I wouldn't be completely in the dark.
- kuschku 12y agoApps Gmail is different, cause you can even get it self-hosted. Several larger companies actually use it self-hosted in-house without running it through google.
- mikecb 12y agoSundar says this is rolling out: https://twitter.com/sundarpichai/status/568479868427632640 https://twitter.com/sundarpichai/status/568479868427632640