As a software developer whose customers happen to also use twitter, I leave search.twitter.com open all day. Listening to happy customers tweet about our produ

As a software developer whose customers happen to also use twitter, I leave search.twitter.com open all day. Listening to happy customers tweet about our product is motivating. In addition, it keeps us honest - the negative feedback is unfiltered. In short, twitter is a great way to ask "How do people _really_ feel about our software?"