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This is why Slicehost rock, they always communicate brilliantly. What I find amazing here is that the Linode representative hasn't even said sorry in the first

This is why Slicehost rock, they always communicate brilliantly. What I find amazing here is that the Linode representative hasn't even said sorry in the first post they made and hasn't in the second post either, crazy.

dpcan 17y ago
I agree. I love Slicehost, and I really love how they haven't changed in terms of customer service since they joined up with Rackspace.
- cmelbye 17y ago
  I've never tried Slicehost before, but I've actually had really good results with Rackspace's "fanatical" support. Slicehost's support could have only gotten better! ;-)
chrischen 17y ago
Slicehost seems to cost more. EDIT: Wait? Does Slicehost not cost more? Please, correct me if I'm wrong. But from what I'm seeing you get less RAM, Bandwidth, and Space for the same price. Btw, I use Slicehost, and just recently they had problems with my server. Otherwise they're flawless though. Great support too.
- bham 17y ago
  ... and does not have bandwidth pooling, does it?
  - tlrobinson 17y ago
    Slicehost does: http://www.slicehost.com/articles/2008/9/17/bandwidth-pooling-for-everyone http://www.slicehost.com/articles/2008/9/17/bandwidth-poolin...
    - bham 17y ago
      Oh, I missed that. Great.
- jrockway 17y ago
  Not sure why this is downmodded; but Slicehost is more expensive than Linode. Both have good service and web interfaces, but Linode gives you more RAM for less cash. They are down today, I guess, but that is to be expected for something you pay $20 a month for.
jamesbritt 17y ago
"This is why Slicehost rock, they always communicate brilliantly." Um, ok, here's some counter-anecdotal info: My company at the time had an account on Slicehost, and every so often our instance would just go offline. No word from anyone, just dead. After some e-mail, we learned that there was some concern of malicious activity, so the image was shutdown. Now, if Slicehost was getting complaints, and were planning on shutting down the instance, why couldn't they give some warning so some action could be taken. Or even say something right after shutting down a suspicious instance? Instead, we were left wondering why our site was not up. I never figured out just how the instance was supposedly compromised, and eventually left Slicehost for eApps. Nowadays I use Linode, or The Planet. I know a few people who swear by Slicehost, but not everyone has a rosey exeperience.

dpcan 17y ago

I agree. I love Slicehost, and I really love how they haven't changed in terms of customer service since they joined up with Rackspace.

cmelbye 17y ago
I've never tried Slicehost before, but I've actually had really good results with Rackspace's "fanatical" support. Slicehost's support could have only gotten better! ;-)

chrischen 17y ago

Slicehost seems to cost more. EDIT: Wait? Does Slicehost not cost more? Please, correct me if I'm wrong. But from what I'm seeing you get less RAM, Bandwidth, and Space for the same price. Btw, I use Slicehost, and just recently they had problems with my server. Otherwise they're flawless though. Great support too.

bham 17y ago
... and does not have bandwidth pooling, does it?
- tlrobinson 17y ago
  Slicehost does: http://www.slicehost.com/articles/2008/9/17/bandwidth-pooling-for-everyone http://www.slicehost.com/articles/2008/9/17/bandwidth-poolin...
  - bham 17y ago
    Oh, I missed that. Great.
jrockway 17y ago
Not sure why this is downmodded; but Slicehost is more expensive than Linode. Both have good service and web interfaces, but Linode gives you more RAM for less cash. They are down today, I guess, but that is to be expected for something you pay $20 a month for.

jamesbritt 17y ago

"This is why Slicehost rock, they always communicate brilliantly." Um, ok, here's some counter-anecdotal info: My company at the time had an account on Slicehost, and every so often our instance would just go offline. No word from anyone, just dead. After some e-mail, we learned that there was some concern of malicious activity, so the image was shutdown. Now, if Slicehost was getting complaints, and were planning on shutting down the instance, why couldn't they give some warning so some action could be taken. Or even say something right after shutting down a suspicious instance? Instead, we were left wondering why our site was not up. I never figured out just how the instance was supposedly compromised, and eventually left Slicehost for eApps. Nowadays I use Linode, or The Planet. I know a few people who swear by Slicehost, but not everyone has a rosey exeperience.