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If you didn't read the manual before putting something in production, you still didn't do your job properly.
by mercurial 12y ago
If you didn't read the manual before putting something in production, you still didn't do your job properly.
- jacquesm 12y agoIf there is one group that categorically does not read the manual then it is computer people. And if they do read the manual it is because something didn't work as expected.
- mercurial 12y agoThat's not entirely wrong. On the other hand, if you can't tell whether the OS you deployed in production has, say, security support, maybe you're not the right person to administer it.
- mkr-hn 12y agoThis probably comes from overconfidence. If you're pretty sure you can handle whatever comes up, it's easy to see reading documentation in advance as a potential waste of time.
- mikeash 12y agoI would not state it as broadly as "computer people." A lot of computer people are indeed that way. But many others are not. Invariably, when something goes wrong, the group that doesn't read the manual visits forums or chats to seek help from the group that does.