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3+ months of little-to-no communication, stonewalled by front-line support and having to e-mail sjobs@apple.com before getting any response is "by the book"? I
by antonovka 17y ago
3+ months of little-to-no communication, stonewalled by front-line support and having to e-mail sjobs@apple.com before getting any response is "by the book"?
I get the impression that you're arguing (and users are downvoting) from the vantage point that Apple is a reasonable organization. They are most certainly not.
The only organization I know of that beats Apple and the AppStore when it comes to Kafkaesque bureaucracy is US Immigration Services.
- tptacek 17y agoI think the real subtext here is that it would take an unusually awesome company to resolve a problem like this quickly, and whatever anyone thinks of Apple, when it comes to process they are not unusually awesome.
- antonovka 17y agoNobody is asking for "quickly". It's way too late for "quickly". How about making a proper good-faith effort to reach an amicable resolution in a remotely timely fashion, instead of general stonewalling?