When we started this Olark, we were big readers of TeamTreehouse (http://blog.teamtreehouse.com/working-in-a-flat-company http://blog.teamtreehouse.com/working-

When we started this Olark, we were big readers of TeamTreehouse (http://blog.teamtreehouse.com/working-in-a-flat-company http://blog.teamtreehouse.com/working-in-a-flat-company), and Valve (http://www.valvesoftware.com/company/Valve_Handbook_LowRes.pdf http://www.valvesoftware.com/company/Valve_Handbook_LowRes.p...). I can't help but think there are some elements their organizations that they leave out when projecting them outward.