The idea that Uber drivers needing to keep up high ratings to "stay in the game" makes them (act) more cheerful than taxi drivers, who need to earn tips in orde

The idea that Uber drivers needing to keep up high ratings to "stay in the game" makes them (act) more cheerful than taxi drivers, who need to earn tips in order to make a living wage, seems kind of shaky. And that was unfortunately the first point.