Personally I think this idea of a terrible codebase that still presents a wonderful user experience is an urban legend. In 20 years I have never seen it. I've s

Personally I think this idea of a terrible codebase that still presents a wonderful user experience is an urban legend. In 20 years I have never seen it. I've seen plenty of terrible codebases that limp along, with the staff constantly fielding bug reports from unhappy users. But never one with happy users that just happens to be ugly under the covers.