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I would suggest a way of looking at the rates without having to sign-up first. Also, why do you need so much information for creating an account? EDIT: Oh, by
by lentil_soup 12y ago
I would suggest a way of looking at the rates without having to sign-up first. Also, why do you need so much information for creating an account?
EDIT: Oh, by the way, in the "No Honeymoon Rates" tab you say "It’s 2014, you deserve ..." might want to update that :)
- stevanl 12y agoCo-founder here. Good catch, will update! :) The details are required for compliance (Anti Money Laundering, etc) purposes. We're looking at asking for a lot of this data later on in the process and not front load it so much. For example have a demo env and when ready, complete form and book for real. Great suggestion on the rate visibility pre-sign up. It's something a few people have mentioned, we'll be working on that this week.
- dan_currency 12y agoHey - great feedback - thanks. We're working on product features which will enable customers to get estimated exchange rates pre-onboarding & activation. You're not the first to recommend so. We try and be 100% transparant, and are the first venue to offer LIVE multi-supplier pricing + instant booking ability. One form opens you an account with up to 7 regulated currency companies. The problem: our rate contributors (FCA regulated) need to onboard customers before quoting live rates. It's for compliance (Know Your Customer) and anti-money laundering. We're actively building solutions to give honest and transparant quotes pre onboarding. Great feedback - thanks.