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Is there any explanation as to why? Are other vendors not internationalizing sufficiently to get traction in Korea? This doesn't seem to be the sort of thing t

by mhansen 17y ago

Is there any explanation as to why? Are other vendors not internationalizing sufficiently to get traction in Korea? This doesn't seem to be the sort of thing that would spring up without reason.

henrikschroder 17y ago
It looks like classic vendor lock-in. Some bank starts requiring ActiveX to log in at a time when IE had over 90% of the marketshare, soon all banks require it, and all Koreans that wanted to use an internet bank switched to IE because that was easiest. And then everyone else designing web services in Korea knows that since everyone uses IE, they don't bother optimizing or even testing their web sites in anything but IE. So when Firefox appears on the market, none of the bank websites work, and plenty of regular websites don't work or look like shit in it, so users never bother with it. It's a negative spiral. Contrast that with the development in Sweden where I am: I switched banks in 1999 to one with a really good internet bank that used standard client certificates. It worked in all browsers on all platforms. Some other banks had mediocre internet services, some had services that required the users to install something proprietary windows-only, and some banks used a hardware authenticator. The ones with bad compatibility, the ones that didn't work on Mac or in Netscape got a lot of flak from consumers, and the ones with compatibility won all the awards and got a lot of good press and goodwill. That was instead a positive spiral, and today the technologies that survived are standard client certificates or hardware authenticators, and it doesn't matter with OS you're running or which browser you're using, all internet banks here are usable by everyone.
- dagw 17y ago
  it doesn't matter with OS you're running or which browser you're using, all internet banks here are usable by everyone. If only the same where true for the government websites. Taxes and various social services webpages are still more or less impossible to log in to without windows and IE (don't know how it is with Macs though).
robin_reala 17y ago
South Korea developed an online infrastructure fairly early and wanted encrypted transmissions. At the time the US was restricting the export of decent encryption as 'weapons grade' so South Korea came up with it’s own encryption standard called SEED. Because the browsers of the time didn’t support this natively the South Korean government created plugins to enable the functionality: an ActiveX one for IE and an NSAPI(?) one for Netscape 4. Fast forward and Netscape 4 dies, leaving the plugin unloved and unmaintained. IE achieves market dominance and banks / shops etc start assuming that that’ll be the browser used. Now, when Gecko and Webkit start making inroads outside of South Korea they still don’t have native SEED support which means they can’t be used for secure transactions on the inside. SEED is mandated by the government along with the use of secure transactions for certain operations (online banking for one), so by proxy the use of the ActiveX plugin and therefore Internet Explorer. Work was recently done to provide Firefox with native SEED support ( https://bugzilla.mozilla.org/show_bug.cgi?id=478839 https://bugzilla.mozilla.org/show_bug.cgi?id=478839 ) and that should make it in for Firefox 3.6. I guess then we’ll see whether it’s possible for a non-IE browser to gain any market share. Of course, the years of a Microsoft monoculture have caused problems with regards to building sites using web standards…

by mhansen 17y ago

Is there any explanation as to why? Are other vendors not internationalizing sufficiently to get traction in Korea? This doesn't seem to be the sort of thing that would spring up without reason.

henrikschroder 17y ago

It looks like classic vendor lock-in. Some bank starts requiring ActiveX to log in at a time when IE had over 90% of the marketshare, soon all banks require it, and all Koreans that wanted to use an internet bank switched to IE because that was easiest. And then everyone else designing web services in Korea knows that since everyone uses IE, they don't bother optimizing or even testing their web sites in anything but IE. So when Firefox appears on the market, none of the bank websites work, and plenty of regular websites don't work or look like shit in it, so users never bother with it. It's a negative spiral. Contrast that with the development in Sweden where I am: I switched banks in 1999 to one with a really good internet bank that used standard client certificates. It worked in all browsers on all platforms. Some other banks had mediocre internet services, some had services that required the users to install something proprietary windows-only, and some banks used a hardware authenticator. The ones with bad compatibility, the ones that didn't work on Mac or in Netscape got a lot of flak from consumers, and the ones with compatibility won all the awards and got a lot of good press and goodwill. That was instead a positive spiral, and today the technologies that survived are standard client certificates or hardware authenticators, and it doesn't matter with OS you're running or which browser you're using, all internet banks here are usable by everyone.

dagw 17y ago
it doesn't matter with OS you're running or which browser you're using, all internet banks here are usable by everyone. If only the same where true for the government websites. Taxes and various social services webpages are still more or less impossible to log in to without windows and IE (don't know how it is with Macs though).

robin_reala 17y ago

South Korea developed an online infrastructure fairly early and wanted encrypted transmissions. At the time the US was restricting the export of decent encryption as 'weapons grade' so South Korea came up with it’s own encryption standard called SEED. Because the browsers of the time didn’t support this natively the South Korean government created plugins to enable the functionality: an ActiveX one for IE and an NSAPI(?) one for Netscape 4. Fast forward and Netscape 4 dies, leaving the plugin unloved and unmaintained. IE achieves market dominance and banks / shops etc start assuming that that’ll be the browser used. Now, when Gecko and Webkit start making inroads outside of South Korea they still don’t have native SEED support which means they can’t be used for secure transactions on the inside. SEED is mandated by the government along with the use of secure transactions for certain operations (online banking for one), so by proxy the use of the ActiveX plugin and therefore Internet Explorer. Work was recently done to provide Firefox with native SEED support ( https://bugzilla.mozilla.org/show_bug.cgi?id=478839 https://bugzilla.mozilla.org/show_bug.cgi?id=478839 ) and that should make it in for Firefox 3.6. I guess then we’ll see whether it’s possible for a non-IE browser to gain any market share. Of course, the years of a Microsoft monoculture have caused problems with regards to building sites using web standards…