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This is only my perspective, but I had never heard of it before seeing this article. I'd like to consider myself pretty "in-the-know" when it comes to this sort
by Forbo 12y ago
This is only my perspective, but I had never heard of it before seeing this article. I'd like to consider myself pretty "in-the-know" when it comes to this sort of stuff, so how in the world is this supposed to work when there's been nearly no awareness? This search trend is pretty telling:
http://www.google.com/trends/explore#q=Google%20Helpouts&date=6%2F2013%2021m&cmpt=q&tz= http://www.google.com/trends/explore#q=Google%20Helpouts&dat...
- maratd 12y agoMy wife wears a Google Helpouts hoodie and I got a ton of freebies when they launched. It's not like Google wasn't trying ... but it always felt like a half-hearted, let's see if this sticks, kind of attempt ... especially on the software side of things. It didn't stick.
- jfoster 12y agoAside from merchandise, what did they do to promote it? Not saying they did nothing, but I have a feeling that Google collectively (on average) underestimates the degree of promotion necessary to make a product or service successful. They're somewhat spoilt by their big hits.