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> (and since much of the time, customers never understood that cracks don't come from the company that makes the software). I never saw that. Even when I was y
by onli 12y ago
> (and since much of the time, customers never understood that cracks don't come from the company that makes the software).
I never saw that. Even when I was young, that was something obvious, and I never heard someone else mention that he beliefs cracks come from the company making the original software. Where is that coming from? Is that your impression because you get support requests for cracks?
- SyneRyder 12y agoYup, I get some support requests where I have to explain to the customer that they never bought the software. They'll tell me the Photoshop Tutorial they downloaded my software from, inevitably with a link to a Rapidshare download. They're not looking at URLs and might not even understand they're downloading from a different website to the tutorial. Some have told me they got my software from "a Photoshop Tutorial that you advertised your software on". Ugh. It's worth noting that while I have customers of all ages, many are older / elderly (many in their late 60s and a few in their 80s & 90s). They're not the most tech savvy, they don't understand the cracking scene & some need a lot of time-consuming handholding. Often wonderful & friendly folks, but they don't grok computers the same way the usual Hacker News reader will.