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For web design, I usually do this: Let's say the site design has been approved, and the buildout is underway, and the client says: "Oh yeah I want to add a blo
by byoung2 17y ago
For web design, I usually do this:
Let's say the site design has been approved, and the buildout is underway, and the client says: "Oh yeah I want to add a blog!" I'll tell the client: "Not a problem...once the site is built out to the specifications in the original contract, we can give you a custom quote for the blog."
I can add a Wordpress blog in 5 minutes, and adapt the existing design into a custom theme in about 10 minutes, but the client doesn't need to know that. Putting the additional tasks in a quote with a value attached to it not only cuts down on the number of additional requests, it helps the client realize the value of your time and effort.
- dan_sim 17y agoThanks a lot... you're right, the client doesn't realize the value of my time and it's the biggest problem for us. We should never say "yes" after a deal is done...
- mark_l_watson 17y agoYou may be over generalizing. I think that it depends a lot on the client. For clients who often try to get more work for their money, I agree. Good clients will offer a little more money for small change orders. And, all that said, this is why I most enjoy working on a time and materials basis.