I'll bite. It's because the HN community is by and large composed of highly skilled individuals that often work way up the food chain in these tech companies. E

I'll bite. It's because the HN community is by and large composed of highly skilled individuals that often work way up the food chain in these tech companies. Even if they don't directly, they very likely know someone who does. It's not just Stripe, it's Twitter, Facebook, Google. ... and if nothing else, because it works. Look at this thread, he's been working on this problem for 6 weeks. He posted here, and got semi-public apology and a direct cell no. for a person who can help in less than 2 hours. I think it's amazing, and I really enjoy seeing threads like this.