4 ms·
I always conduct exit interviews in person (how on earth would it be possible to conduct an exit interview anonymously!?). Often I have to press and poke and as
by amackera 12y ago
I always conduct exit interviews in person (how on earth would it be possible to conduct an exit interview anonymously!?). Often I have to press and poke and ask the same question 10 different ways before I actually get to the real meat of what the person wants to tell me. People naturally want to leave a good impression, they don't want to rock the boat, even if they've had a terrible experience. I don't want to hear your canned responses about getting a better opportunity elsewhere. I want to know why this company isn't that kickass opportunity. I what to know where and when we went wrong so that I can improve.
The article mentions
"If I had written what I really wanted to say in the exit interview, our final conversation could have gone much differently"
Yeah! With the sanitized responses, this conversation is just wasting my time. With the real responses, I can actually respond to your feedback and make the job better for the next guy.
- untog 12y agoWith the real responses, I can actually respond to your feedback and make the job better for the next guy. But where's my incentive to care about that?
- deleted 12y ago[deleted]
- refurb 12y agoI can tell you why I never tell the truth during exit interviews: there is absolutely no upside for me and a ton of risk. I'm already leaving, so any problems that I had at the company will disappear. If I tell the truth and it helps the company that has zero impact on me. The problem arises in that any negative comments I make could easily be construed or twisted into something that reflects negatively on me.
- serve_yay 12y agoWow, that's what I imagine the exit interview would look like at a company who actually gives a shit and wants to improve. Fancy that.
- jackmaney 12y agoIf an employee is leaving, why should they risk a negative reference in order to be candid with you? There's absolutely nothing that they can possibly gain from participating at all, let alone being honest.
- patrickdavey 12y agoDo most people not line up a new job before leaving the last one? And my referees are specific people from jobs, rather than the company at large, and I'd not be asking someone I didn't respect to be a referee.
- jackmaney 12y agoWhen HR/Recruiters check references, they do not always restrict themselves to the list of people that you give them...
- rogerbinns 12y agoThis strongly implies that things have failed dismally. Surely this information should be established long before exit interviews. Finding out new information in exit interviews means that management/HR haven't been doing their jobs.