46 ms·

You can't decide your app price in iTunes (Apple)

12 points by Masat 12y ago

Why is my app out of the App Store for more than a month? As I've been told, they've removed my app because I increased the price too much. If I want to sell the app at that price I need to submit it again for review because my app may not worth it, at least that's what they said. The agreement doesn't say so (iOS Schedule 2 v21): "You may change the price tier for any Licensed Application at any time, at Your discretion, in accordance with the pricing schedule set forth on that Exhibit C as updated from time to time, using tools provided on the iTunes Connect site. As Your agent and/or commissionaire, Apple shall be solely responsible for the collection of all prices payable by end-users for Licensed Applications acquired by those end-users under this Schedule 2." Full Story: https://medium.com/@marcmasat/apple-itunes-support-aa2fb0f9c4c

duncan_bayne 12y ago
Why do people insist on developing for walled gardens? This basic story - arbitrary problems with the owner of a walled garden - has cropped up so many times on Hacker News. Walled gardens are morally wrong in proportion to the strength of their walls, and suffer from several very significant technical problems. This sort of thing shouldn't be news to any HN reader.
- krapp 12y ago
  Walled gardens are where the users are, and where users are willing to spend money?
  - duncan_bayne 12y ago
    Sure. Then don't complain when it goes pear-shaped yet again. Obligatory: http://xkcd.com/743/ http://xkcd.com/743/
- Masat 12y ago
  They can set the terms but they cannot break its own rules.
  - duncan_bayne 12y ago
    That's clearly untrue. They can set the terms, and that includes the ability to change the terms later. And even without explicitly changing the terms, it seems that they're happy to play it by ear.
avinassh 12y ago
Clickable - https://medium.com/@marcmasat/apple-itunes-support-aa2fb0f9c4c https://medium.com/@marcmasat/apple-itunes-support-aa2fb0f9c...
deleted 12y ago
[deleted]
Spoom 12y ago
You changed from Free to Paid. To be fair, Google Play won't allow this at all. Apple probably should have been more clear about their review guidelines, but since when have they ever done that?
chrisBob 12y ago
I have no problem believing that they have a higher threshold for approving apps that cost more money because of the expectations that come along with a high priced app in their store. A slightly buggy app offered for free could still be helpful, but the same app for a fee could be a liability. Did you change the price to tier 1, or a higher rate? I have helped test apps that I thought shouldn't be paid, and without seeing yours it is hard to tell.
loumf 12y ago
It's pretty reasonable to ask you to re-submit for review and extremely rare that someone wouldn't be able to do so. I see that you don't actually have the app, but Apple doesn't think this is common enough to have a process for it. Do you have the source? Do you have the certificates and private key that are needed to sign the app -- if not, you should be getting those under your control.
- msh 12y ago
  I dont disagree with you, but I think his main point was that they removed it without telling him why and then did not respond to his enquiries for 20 days.

12 points by Masat 12y ago

duncan_bayne 12y ago

Why do people insist on developing for walled gardens? This basic story - arbitrary problems with the owner of a walled garden - has cropped up so many times on Hacker News. Walled gardens are morally wrong in proportion to the strength of their walls, and suffer from several very significant technical problems. This sort of thing shouldn't be news to any HN reader.

krapp 12y ago
Walled gardens are where the users are, and where users are willing to spend money?
- duncan_bayne 12y ago
  Sure. Then don't complain when it goes pear-shaped yet again. Obligatory: http://xkcd.com/743/ http://xkcd.com/743/
Masat 12y ago
They can set the terms but they cannot break its own rules.
- duncan_bayne 12y ago
  That's clearly untrue. They can set the terms, and that includes the ability to change the terms later. And even without explicitly changing the terms, it seems that they're happy to play it by ear.

avinassh 12y ago

Clickable - https://medium.com/@marcmasat/apple-itunes-support-aa2fb0f9c4c https://medium.com/@marcmasat/apple-itunes-support-aa2fb0f9c...

deleted 12y ago

[deleted]

Spoom 12y ago

You changed from Free to Paid. To be fair, Google Play won't allow this at all. Apple probably should have been more clear about their review guidelines, but since when have they ever done that?

chrisBob 12y ago

I have no problem believing that they have a higher threshold for approving apps that cost more money because of the expectations that come along with a high priced app in their store. A slightly buggy app offered for free could still be helpful, but the same app for a fee could be a liability. Did you change the price to tier 1, or a higher rate? I have helped test apps that I thought shouldn't be paid, and without seeing yours it is hard to tell.

loumf 12y ago

It's pretty reasonable to ask you to re-submit for review and extremely rare that someone wouldn't be able to do so. I see that you don't actually have the app, but Apple doesn't think this is common enough to have a process for it. Do you have the source? Do you have the certificates and private key that are needed to sign the app -- if not, you should be getting those under your control.

msh 12y ago
I dont disagree with you, but I think his main point was that they removed it without telling him why and then did not respond to his enquiries for 20 days.