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Could not agree more. And they are not just using the time that you spent on the call. When you are on call for the week you are on call for all those hours whe
by deskamess 12y ago
Could not agree more. And they are not just using the time that you spent on the call. When you are on call for the week you are on call for all those hours whether there is an issue or not - your time is spoken for. No trips to remote areas or anywhere where connectivity is suspect (both phone and computer).
In my case it was a slippery slope... there was never on-call. Then one of our key (financially) customers had to go through cuts and we had to cut our support personnel and the support onus shifted to the developers. Since then this has become the norm across all customers. And the customer who had those cuts recovered and went on a 5 million dollar project with another vendor. So this year my company decides to offer us $500 for the week we are on call. It translates to $5/hr. There is no option to decline the money and not do call.