Same thing happens in the US. Called in a smash and grab on my car and was told that it happens all the time and that they don't come out or even take a report

Same thing happens in the US. Called in a smash and grab on my car and was told that it happens all the time and that they don't come out or even take a report over the phone unless something was left in the car (rock or brick or tool used to smash the windows). Go fill out a form on the website. The crimes are on their radar, but investigating them individually would be hopeless.