> He started spending one-on-one meetings talking to his reports about their lives, instead of their tasks, and productivity shot through the roof Google famou

> He started spending one-on-one meetings talking to his reports about their lives, instead of their tasks, and productivity shot through the roof Google famously published a study that said essentially the best managers were the ones who took active interest in their peoples lives. For me, unless they are behavior/performance related, my 1:1's are always "their" time. Time for the employee to talk about whatever. That said, most of them feel like talking about work.