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I always have a problem with social design challenges like this. Outsiders always have some notion that they're more capable of coming up with solutions for the
by dylanbox 12y ago
I always have a problem with social design challenges like this. Outsiders always have some notion that they're more capable of coming up with solutions for these "problems" than the people who actively live with them. It typically ends up being over-engineered or flawed due to ignoring some cultural reasons for the status quo.
Working as a designer at social enterprise dedicated to water purification in India clued me into one particular case of this over engineering. A well-known design firm did a month-long visit at my company to design a new carrying method for the water cans that people used to transport filtered water back to their homes or businesses. They did many of these same "studies" and prototypes and came up with this plastic clip to hook a 20 liter jerry can to the side of a bike or motorcycle. They distributed them to customers, took some pictures and left. Within a month most were lost, broken, or found too difficult to use. In the end what was the solution that people ended up using? A simple piece of sheet metal bent into an s-curve and hooked over the sides of the bike frame. Cheap, simple, and easy to manufacture. It was designed and made by a customer of the company, by himself. You don't need a college education and a design background to come up with the correct solution; most people know what they need, and they will go out and make it happen. These shoulder poles are a perfect example of Jugaad solutions, an innovative fix or work-around. It might just not be as sexy as one you'll find in a design studio or classroom.
This op-ed from NY Times about a $300 house design contest from a few years back does a similar job articulating the point, too. It's worth a read: http://www.nytimes.com/2011/06/01/opinion/01srivastava.html http://www.nytimes.com/2011/06/01/opinion/01srivastava.html
- bobbles 12y agoSounds like the designers that decided that on a tv remote the clip that holds the battery door in place needs to be the flimsiest thinnest piece of plastic imagineable.
- eCa 12y agoThis[1] is the best battery door design I've seen on a tv remote. [1] http://www.youtube.com/watch?v=RwGvuQFaDE4 http://www.youtube.com/watch?v=RwGvuQFaDE4
- Sophistifunk 12y agoHow on earth is something as simple as battery replacement yet requires a video tutorial and specific "don't touch the sides" warnings even remotely well-designed?
- eCa 12y agoAgreed, the video makes it overly complicated. It is very easy to open when you want, never opens when you don't want, and there are no pieces to lose.
- dmix 12y agoReminds me of 'Emotional Design' book by Don Norman http://www.amazon.com/Emotional-Design-Love-Everyday-Things/dp/0465051367/ http://www.amazon.com/Emotional-Design-Love-Everyday-Things/... A typical designer will view functionality/usability as the ultimate goal, which often fails in practice because they ignored the other 50% - the emotional, sometimes irrational, side of value perception in products. This is critically important in industrial design. For example two emotional things stand out in your story: a) the metal version seems tougher than plastic, appearing to be stronger aesthetically, even if it doesn't do a better job for the use-case b) a local person made it, creating a local emotional connection to the products