Yeah I get you with the Palm comparison, but I do think that the top end Lumia's are definitely not 'meh' hardware. I recently purchased the 930, so I can see

Yeah I get you with the Palm comparison, but I do think that the top end Lumia's are definitely not 'meh' hardware. I recently purchased the 930, so I can see a way Microsoft can increase sales immediately, and you hit the nail on the head. Work with the bloody carriers, but at all levels other than distribution. I went to several mobile phone shops and every single one effectively said "don't buy a flagship windows phone mate, have a look at this cheap shitty mess of an android one". Send some bloody reps around, interact with carriers, incentivise them, and sales will immediately go up.