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There's also the possibility that, with an established Digital Service, feedback can be given to policy makers to improve the creation of new laws and make them
by tfgg 12y ago
There's also the possibility that, with an established Digital Service, feedback can be given to policy makers to improve the creation of new laws and make them more efficiently implementable. This might mean the difference between a law/policy that can be easily implemented using existing software, or something that has to be done by hand, costing billions - and those policy makers might not realise this.
Relevant XKCD, imagine this with lawmakers: http://xkcd.com/1425/ http://xkcd.com/1425/
- joelanman 12y agoThat's an excellent point, and has happened with the UK GDS. With user research you can make a strong case: https://gds.blog.gov.uk/2014/06/20/i-fought-the-law-and-the-users-won-delivering-online-voter-registration/ https://gds.blog.gov.uk/2014/06/20/i-fought-the-law-and-the-...
- tfgg 12y agoThat's the blog I was trying to find! Thanks, it's a great read, and points out an advantage of having in-house people with some ability to push back/negotiate :)