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This guy should see how a Google datacenter works. Need something done in a datacenter? Open a ticket and people respond. Common tickets become standardized
by YesThatTom2 12y ago
This guy should see how a Google datacenter works.
Need something done in a datacenter? Open a ticket and people respond. Common tickets become standardized by making them API calls that schedule the people. The most common API calls are eventually automated completely.
I saw this for requesting a machine be power cycled (ticket -> API call -> automated).
The people that work at the datacenter are great, but I feel sorry for them because their job becomes less and less interesting as time goes on.
When Google opened a datacenter in [redacted] there was an article about how local people were signing up for Community College classes on computer science topics. I felt terrible... the skills that datacenter would be hiring for were more akin to a warehouse than a startup.
-- Tom
-- Ex-Goolger
- timruffles 12y agoAutomation/systemisation is how productivity & profitability grows. Everyone should be clear on this - and be ready to retrain, ideally before time!
- eldavido 12y agoThere isn't a lot going on creativity-wise but there is a lot operations-wise. Tightly measuring, controlling, and iterating on critical systems to eke out the last 1 or 2% is really important in mature industries like grocery stores or datacenter management! I feel like it's too easy to ignore how hard it is to get things under statistical control, and how important a role that plays in many industries.