> Finally, what I've found most frustrating is the feeling that despite years of complaints about open offices, nothing has changed and nobody seems to care. P

> Finally, what I've found most frustrating is the feeling that despite years of complaints about open offices, nothing has changed and nobody seems to care. Perhaps that's because the extroverts are the ones at the top of the org chart? The best counter-example I can think of is Microsoft during the Bill Gates era.