3 ms·
"The demo model the company supplied Fortune, for example, stopped taking a charge after a few weeks, so it ended up where broken watches typically do—in a dres
by rickyc091 12y ago
"The demo model the company supplied Fortune, for example, stopped taking a charge after a few weeks, so it ended up where broken watches typically do—in a dresser drawer rather than on a wrist."
Basically summarizes their UP product line. Three years in the making and nothing has changed. Warranty lasts one year after which you are out of luck. Turn around time when a product breaks is roughly 2 weeks with communication, processing + shipping.
- alialkhatib 12y agoUncanny that I had the exact same timeframe for getting a replacement; in my undergrad I was doing an ethnography on QS culture and spent about 2 weeks waiting for my UP band to get replaced when it broke, only to have the replacement break a few weeks later. I ended up buying a second band and at one point used each in rotations while the other was in the process of getting replaced. After my fieldwork I stopped bothering to replace them despite them still having some time left on their warranties.
- ddw 12y agoAnd yet if I had to buy one every year it would be worth it to me.
- NDizzle 12y agoI'm not sure what these products do that the Garmin I wear doesn't do, but my vivoFit has made it 10 months so far without a battery charge. It's worked fine the entire time - syncing daily.