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You know, a lot of these calls are personally relevant too. Would you rather pick up the phone and wait on hold for 45 minutes to talk to someone at your gas c
by yebyen 12y ago
You know, a lot of these calls are personally relevant too. Would you rather pick up the phone and wait on hold for 45 minutes to talk to someone at your gas company again after they already didn't fix your problem last week, or would you like to get a call asking how your service appointment went so you can say "Unresolved issues. Please escalate" and get a call later from someone who can actually fix it while their boss is watching?
For the record, I subscribe to the George Carlin definition of A Phone Call, "The brief exchange of a few vital pieces of information." I am with you, I honestly don't want to get phone calls from anyone for pretty much any reason.
http://www.urbandictionary.com/define.php?term=A+Phone+Call http://www.urbandictionary.com/define.php?term=A+Phone+Call
- coldpie 12y agoSure, there isn't always a hard-and-fast line between spam calls and legitimate calls. Asking how a service appointment went seems personally relevant to me. Asking if I'd like to sign up for my ISP's TV service isn't. It's the latter call that enrages me.
- yebyen 12y agoYep. That's why we don't do any sales calls or lead gen, even if those are the most profitable kind of outbound calls. I think I probably wouldn't want to sit in the same office with a lot of those people. Most surprising to me was to find out that when you ask a bill collector to stop calling, they actually do stop calling. If they don't, they could be liable for up to $1000 per infraction plus damages by the FDCPA!