3 ms·

An interesting point. If you're capping the price that low including the line rental, it is going to be hard to match, yes, as TalkTalk are cheap. (They do thei

An interesting point. If you're capping the price that low including the line rental, it is going to be hard to match, yes, as TalkTalk are cheap. (They do their own LLU, but that's a positive from what I've seen.) Sky are roughly competitive on price, but the "less bad" is harder to argue there, of course! Virgin can only match you on an initial deal there, but it goes up after a few months. (uSwitch are probably a good port of call for comparisons.) Which brings up another potential point - that the bias might perhaps be indicative of those who spend less money on broadband, either because it's less important to them as a household, or they have less money. Merely speculation, however, I don't think there's the data to back that up.

jarek 12y ago
Yeah, I just wanted to point out that it's not just a matter of tech skill. We use the broadband all the time, though not very heavily, and I'm not convinced TalkTalk is bad enough to justify £5-10 per month extra plus potential installation charges and switching hassles. Though out of curiosity - what would be considered a better provider from a technical or customer experience point of view, if a bit more expensive? When I looked briefly I got the idea that it's pretty much pick your poison between "meh" providers. We're out of Relish.net range unfortunately.
- bainsfather 12y ago
  I switched to http://www.zen.co.uk http://www.zen.co.uk 18 months ago. I find them very good - quick sign-up, much better connection than with BT, phone calls answered quickly by people who know what they are talking about, no locked-in contract, ...
- DanBC 12y ago
  There's a real problem with price-comparison in England at the moment. I want to know the total cost of ownership of a broadband package. This includes engineer setup fees; postal costs of equipment; line rental; time of contract. No sites provide this.

jarek 12y ago

Yeah, I just wanted to point out that it's not just a matter of tech skill. We use the broadband all the time, though not very heavily, and I'm not convinced TalkTalk is bad enough to justify £5-10 per month extra plus potential installation charges and switching hassles. Though out of curiosity - what would be considered a better provider from a technical or customer experience point of view, if a bit more expensive? When I looked briefly I got the idea that it's pretty much pick your poison between "meh" providers. We're out of Relish.net range unfortunately.

bainsfather 12y ago
I switched to http://www.zen.co.uk http://www.zen.co.uk 18 months ago. I find them very good - quick sign-up, much better connection than with BT, phone calls answered quickly by people who know what they are talking about, no locked-in contract, ...
DanBC 12y ago
There's a real problem with price-comparison in England at the moment. I want to know the total cost of ownership of a broadband package. This includes engineer setup fees; postal costs of equipment; line rental; time of contract. No sites provide this.