5 ms·

Show HN: Analytics for Stripe, Chargify and Recurly

9 points by adzeds 12y ago

adzeds 12y ago
What are people's thoughts on this service?
- gmays 12y ago
  How's it different from HookFeed or Baremetrics?
  - nickfzx 12y ago
    You can signup for a free trial to find out. You'll find it quite different than other systems on the market.
    - rcsorensen 12y ago
      As a heads up, this isn't a really useful response, and triggers some red flags while evaluating services. It's probably worth spending some time on figuring out how to explain to a prospective customer that is familiar with the marketplace what makes the product different.
      - nickfzx 12y ago
        Hi there, apologies for the terse answer, what I should have said is that it's always a good idea to try 2-3 solutions before deciding which one works best for your business. I believe we are the only ones with geo-mapping and the ability to define custom sales regions. You can slice your data by plan, region, etc. We also allow you to choose how your churn rate is calculated and have tools to allow you to really drill deep into the data instead of just showing nice looking graphs: https://chartmogul.com/blog/2015/01/dig-into-your-metrics-with-data-tables/ https://chartmogul.com/blog/2015/01/dig-into-your-metrics-wi... There is certainly some overlap but the whole experience in general is quite different than what else is out there so I would certainly encourage taking both systems for a spin.
- benjaminfox 12y ago
  I use it (with Recurly). It's fantastic, especially since Recurly's built-in reports don't seem to jive with reality (for instance by ignoring coupons on subscriptions). The multi-user support and email alerts are also useful.
  - nickfzx 12y ago
    Hi benjaminfox, Great to hear you're using and liking ChartMogul...that's great!
peacemaker 12y ago
I'm interested in this space but it seems to have a very low barrier to entry as there are now loads of these startups, all with very similar feature sets. Just look at Hookfeed, FirstOfficer, Baremetrics, Sassymetrics and so on, all of which popped up fairly recently except HookFeed. I like that you've added Braintree, Chargify & Recurly but can you tell us what makes you better than the aforementioned products?
- Shpigford 12y ago
  For the record, Baremetrics existed well before all of these. Launched November 2013. :)
- nickfzx 12y ago
  Yes several other systems out there - but competition is ultimately better for the consumer. We believe we have the best product in this space and an exciting roadmap. I'm not familiar with all the pros/cons of all these systems and of course there will be good and bad things about all of them including ChartMogul. We're very strong in international support, e.g. geo-mapping, multi-currency, etc. Also in performance we've invested heavily in developing our platform to give an almost native/desktop performance experience. We have features to allow you to really drill into the data rather than just look at graphs: https://chartmogul.com/blog/2015/01/dig-into-your-metrics-with-data-tables/ https://chartmogul.com/blog/2015/01/dig-into-your-metrics-wi... Also heat-mapping: https://chartmogul.com/blog/2014/12/heat-map-your-subscription-revenue/ https://chartmogul.com/blog/2014/12/heat-map-your-subscripti... We have many ways to slice the data up, e.g. you can create custom plan filters and slice all your metrics with them. There are also some things we're currently lacking - e.g. net revenue graphs (coming very soon). Hope this helps.

9 points by adzeds 12y ago

adzeds 12y ago

What are people's thoughts on this service?

gmays 12y ago
How's it different from HookFeed or Baremetrics?
- nickfzx 12y ago
  You can signup for a free trial to find out. You'll find it quite different than other systems on the market.
  - rcsorensen 12y ago
    As a heads up, this isn't a really useful response, and triggers some red flags while evaluating services. It's probably worth spending some time on figuring out how to explain to a prospective customer that is familiar with the marketplace what makes the product different.
    - nickfzx 12y ago
      Hi there, apologies for the terse answer, what I should have said is that it's always a good idea to try 2-3 solutions before deciding which one works best for your business. I believe we are the only ones with geo-mapping and the ability to define custom sales regions. You can slice your data by plan, region, etc. We also allow you to choose how your churn rate is calculated and have tools to allow you to really drill deep into the data instead of just showing nice looking graphs: https://chartmogul.com/blog/2015/01/dig-into-your-metrics-with-data-tables/ https://chartmogul.com/blog/2015/01/dig-into-your-metrics-wi... There is certainly some overlap but the whole experience in general is quite different than what else is out there so I would certainly encourage taking both systems for a spin.
benjaminfox 12y ago
I use it (with Recurly). It's fantastic, especially since Recurly's built-in reports don't seem to jive with reality (for instance by ignoring coupons on subscriptions). The multi-user support and email alerts are also useful.
- nickfzx 12y ago
  Hi benjaminfox, Great to hear you're using and liking ChartMogul...that's great!

peacemaker 12y ago

I'm interested in this space but it seems to have a very low barrier to entry as there are now loads of these startups, all with very similar feature sets. Just look at Hookfeed, FirstOfficer, Baremetrics, Sassymetrics and so on, all of which popped up fairly recently except HookFeed. I like that you've added Braintree, Chargify & Recurly but can you tell us what makes you better than the aforementioned products?

Shpigford 12y ago
For the record, Baremetrics existed well before all of these. Launched November 2013. :)
nickfzx 12y ago
Yes several other systems out there - but competition is ultimately better for the consumer. We believe we have the best product in this space and an exciting roadmap. I'm not familiar with all the pros/cons of all these systems and of course there will be good and bad things about all of them including ChartMogul. We're very strong in international support, e.g. geo-mapping, multi-currency, etc. Also in performance we've invested heavily in developing our platform to give an almost native/desktop performance experience. We have features to allow you to really drill into the data rather than just look at graphs: https://chartmogul.com/blog/2015/01/dig-into-your-metrics-with-data-tables/ https://chartmogul.com/blog/2015/01/dig-into-your-metrics-wi... Also heat-mapping: https://chartmogul.com/blog/2014/12/heat-map-your-subscription-revenue/ https://chartmogul.com/blog/2014/12/heat-map-your-subscripti... We have many ways to slice the data up, e.g. you can create custom plan filters and slice all your metrics with them. There are also some things we're currently lacking - e.g. net revenue graphs (coming very soon). Hope this helps.