Don't worry, we've all made this mistake, which is the reason it's the first item in their Login issue FAQ: http://www.s-jpg.com/blog/?p=48 http://www.s-jpg.com

Don't worry, we've all made this mistake, which is the reason it's the first item in their Login issue FAQ: http://www.s-jpg.com/blog/?p=48 http://www.s-jpg.com/blog/?p=48 Edit: note that part of creating a StartSSL account has you create a certificate for yourself to authenticate with. If you're signing up for the first time you obviously won't have done that