I think you two need to separate out what you are talking about. I absolutely agree that "they're charging for access to their call center basically. I don't r

I think you two need to separate out what you are talking about. I absolutely agree that "they're charging for access to their call center basically. I don't really see anything wrong with that.". However, I also agree that "what the site in question is doing is blatantly predatory in nature". I would say that there is no transgression in selling these services. However, they should be held liable for deceptive and predatory marketing practices. These things are wonderfully taken care of by the market and consumers. You see, consumers got together and formed an organization to look for people who are trying to take advantage of them and then kick their asses if they don't stop. I believe in most countries it's called a government.