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I bought an X201t, got a 3 year warranty. I've gotten everything replaced multiple times. Mostly because it just gets so damn hot. Apparently heat is something
by MichaelGG 12y ago
I bought an X201t, got a 3 year warranty. I've gotten everything replaced multiple times. Mostly because it just gets so damn hot. Apparently heat is something most people simply don't notice. Or isn't penalized enough in reviews. But I just call up or use the online tool, and next day a wonderful person from IBM is replacing my fan or motherboard. Even for damage like me dropping it on the floor and cracking part of the case, no questions, free replacement, no problems.
Dell only beats it as I called them up while traveling and they actually sent a guy up a mountain in Guatemala to replace a failed HDD.
Perhaps you didn't get the next-day warranty?