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Actually, it's not that hard to get a merchant account considering their site is very straight forward. They list their address, the site has a secure cert and
by joeythibault 17y ago
Actually, it's not that hard to get a merchant account considering their site is very straight forward. They list their address, the site has a secure cert and numbers to the tech support. It's all the things that companies like Auth.net ask for.
That being said, my computer raises all sorts of red-flags when I go to the site.
Now, I just wonder how good their customer service is, 'cause if clueless newbies fall for the trap, the least they could do is to support them as they figure out how to turn their computers on, explain what a browser is and what they should click to access the internet...
They do claim to answer every call in 90 seconds (800 978 7657) and I was talking to someone within about 30 seconds.
- jacquesm 17y agoYou wouldn't want someone to miss out on clicking that final submit button. They're scammers, pure and simple, they should have no right to a merchant account. I don't even much care if it is legal or not, legal does not always mean 'right' and in this case 'legal' might be clearly 'wrong'. VISA et al make lots of value judgments as to which customers can have merchant accounts and which don't. So in this case they can make that judgment too. Especially the 'upsell' on the last screen off-center is the mark of the real scammer. There was a time when a company called IBill would facilitate this kind of junk, they crashed because of it (and several other good reasons besides, but that's another story, the $1 fake transactions to dillute the chargebacks had a lot to do with it too), if assholes like this can't get merchant accounts then life will be better for all of us. Not that long ago we applied for a merchant account to sell 2nd hand CDs and we were turned down, in spite of being a perfectly legit business. These jerks being able to operate their scam seriously pisses me off.
- joeythibault 17y agoIt's a sad state when legit businesses get denied yet scammers make it through several "hoops" (getting a certificate/getting a merch account). Try and try again...we worked with RBS world services and they were really helpful in getting things squared away (they even provided sample sites and pointed out where ours was lacking). It's often a very simple thing that flags their "risk management" department (these are the simple things that the scammer in question did correctly).